Welcome to GigaVita’s Return and Refund Policy page. We are committed to ensuring your satisfaction with our products. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
Eligibility for Returns:
You have 30 calendar days to return a product from the date you received it.
To be eligible for a return, your product must be unused and in the same condition that you received it.
Your product must be in the original packaging.
You will need to provide the receipt or proof of purchase.
Non-returnable Products:
Products that have been opened or used.
Products not in their original condition, damaged, or missing parts for reasons not due to our error.
Any product returned more than 30 days after delivery.
Refunds
Process:
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Once we receive your returned product, we will inspect it and notify you of the status of your refund.
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If your return is approved, we will initiate a refund to your original method of payment.
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You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Shipping Costs:
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You will be responsible for paying for your own shipping costs for returning your product. Shipping costs are non-refundable.
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If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges
We only replace products if they are defective or damaged. If you need to exchange it for the same product, please contact us at support@gigavitas.com
Contact Us
If you have any questions on how to return your product to us, please contact us at support@gigavitas.com
Thank you for shopping with GigaVita, We are here to assist you with the issues you have.